Privacy Policy


Effective Date:

5 January 2025


BraindAI Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the

General Data Protection Regulation (EU) 2016/679 (GDPR)

and applicable Irish data protection laws.




1. Who We Are


BraindAI Ltd


61D Heather Rd, Sandyford, Dublin, Ireland


Email:

[email protected]

We are a sales enablement software provider, offering modular AI-powered tools that integrate into business systems to improve sales performance, intelligence, and outcomes.




2. Personal Data We Collect


We collect and process the following categories of personal data:


A. Information You Provide Directly


NameEmail addressPhone numberCompany name and roleAny information submitted via forms, surveys, or direct correspondence


B. Information Collected Automatically


IP addressDevice type, browser type, and operating systemReferrer URLs and landing pagesTime zone, location data (approximate)Website behavior (pages visited, time spent, clicks)Cookies and tracking technologies


C. Business and Marketing Information


Your preferences in receiving marketing from usCommunication and engagement data with emails and adsResponses to campaigns, webinars, events, or surveys




3. How We Use Your Data


We process personal data for the following purposes and lawful bases:





Purpose
Legal Basis




To respond to inquiries or demo requests
Legitimate interest / Consent


To provide services or updates you request
Contractual necessity


To improve our website and product experience
Legitimate interest


To send marketing communications
Consent (with opt-out option)


To conduct business development and sales outreach
Legitimate interest


To fulfill legal and regulatory obligations
Legal obligation


To analyze website and campaign performance
Legitimate interest



We do not use your personal data for profiling or automated decision-making that significantly affects you.




4. Cookies and Similar Technologies


We use cookies to improve site functionality, enhance user experience, and analyze traffic. Where legally required, we request your consent before setting cookies.


You may control cookie preferences via:


Your browser settingsThe cookie consent banner on our website


For detailed information, please refer to our [Cookie Policy] (add a separate link if you have one).




5. Sharing Your Data


We may share your data with:


Service providers and processors: For hosting, email communication, analytics, CRM, and customer supportAd and analytics platforms: Including but not limited to Meta, Google, and LinkedIn for marketing purposesProfessional advisors: Legal, compliance, or tax-related servicesRegulatory bodies: When required by law


We require all third parties to respect the security of your data and to process it lawfully and appropriately under our instructions.




6. International Data Transfers


If we transfer your personal data outside the European Economic Area (EEA), we ensure an adequate level of protection is maintained through:


Transfers to countries deemed by the European Commission to provide adequate protection, orUse of Standard Contractual Clauses (SCCs) approved by the European Commission




7. Data Retention


We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.


Retention periods depend on:


The nature of the relationship (e.g., customer, inquiry)Legal obligationsLegitimate business interests




8. Your Rights Under GDPR


You have the following rights regarding your personal data:


Right of access – to know what data we hold and receive a copyRight to rectification – to correct inaccurate or incomplete dataRight to erasure – to request deletion (“right to be forgotten”)Right to restrict processing – to limit how your data is usedRight to object – to stop certain types of processingRight to data portability – to transfer your data to another providerRight to withdraw consent – at any time where consent is the legal basis


To exercise your rights, contact:

[email protected]

You also have the right to lodge a complaint with the

Data Protection Commission (DPC)

in Ireland:

www.dataprotection.ie



9. Data Security


We implement appropriate technical and organizational security measures, including encryption, access control, secure hosting, and internal policies to protect your personal data from loss, misuse, and unauthorized access.




10. Updates to This Privacy Policy


We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date”. We encourage you to review this policy periodically.




Contact Us


If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:


Data Protection Contact

[email protected]


BraindAI Ltd


61D Heather Rd, Sandyford, Dublin, Ireland